Frequently Asked Questions
Everything you need to know about your Chunk Clothing order.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Chunk Clothing pieces?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the internal label of each garment.
Do you restock items that are sold out?
Many of our popular styles are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted as soon as your size is available again.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.